B8bet Privacy Policy
We Are Always Committed to Protecting Your Data

1Introduction

B8bet is a trusted online gaming platform in Bangladesh. We place the highest importance on our members' privacy. This policy explains in detail what information b8bet collects, why it is collected, how it is used, and how it is kept secure.

By using the b8bet website or app, you are considered to have agreed to this Privacy Policy. Please read it carefully before creating an account.

2What Information We Collect

B8bet collects only the information needed to provide you with the best service. We do not request any unnecessary or irrelevant data.

B8bet does not collect any information beyond what is listed above. We will never ask for your social media passwords, bank PIN, or card CVV, and such information is never stored anywhere on our platform.

3How Your Data Is Used

B8bet uses the information it collects for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Support: To assist with your queries, complaints, and issue resolution.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To comply with regulatory requirements and follow AML policies.
• Platform Development: To analyze usage patterns and improve our service quality.
• Promotional Communications: To send you special offers and updates, subject to your consent.

4Data Sharing & Disclosure

B8bet does not sell or trade your personal information to any third party. However, limited data sharing may occur in the following circumstances:

• Payment Processors: Necessary transaction details are shared with authorized payment partners to process deposits and withdrawals.
• Law Enforcement Agencies: Information may be disclosed to government authorities where required by law or by court order.
• KYC Verifier: Your information may be shared with authorized identity verification service providers for identity verification purposes.
• Audit Body: Reports may be submitted to regulatory authorities to meet licensing requirements.

Outside of the cases listed above, your information will not be shared without your prior consent. All partner organizations are contractually bound to uphold b8bet's privacy standards.

5Cookies & Tracking Technologies

Cookies and similar technologies are used on the b8bet website and app to enhance your experience.

• Essential Cookies: Used to maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytical Cookies: Used to understand which pages are most visited, helping us improve our services.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6Data Retention & Expiry

B8bet retains your data only for as long as necessary. All information is stored securely for the duration your account remains active.

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in compliance with AML and financial regulatory requirements.
• KYC Documents: Up to 5 years after account closure.
• Support Chat History: Up to 2 years after the issue is resolved.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies remain active for up to 1 year.

After the designated retention period, your data is automatically deleted through secure methods or anonymized in a way that makes identification impossible.

7Security Measures

B8bet uses industry-leading security technologies and practices to keep your data safe:

• 256-bit TLS Encryption: All data transmissions are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An added layer of security when logging into your account.
• Firewall & DDoS Protection: Active security measures to protect against server attacks.
• Regular Penetration Testing: Third-party experts conduct regular security vulnerability assessments.
• Staff Training: All b8bet staff are required to comply with data protection policies and receive regular training.
• Access Controls: Following the principle of least privilege, only authorized staff can access specific data.

8Your Rights

Every registered member of b8bet has the following rights regarding their personal data:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that we limit how your information is used.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Object: You may object to your information being used for specific purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, please contact the b8bet support team. We will respond to your request within 30 business days.

9Minor Protection

B8bet is strictly for users aged 18 and above. We never knowingly collect or store information from minors.

Age is verified at registration and confirmed through identity documents during the KYC process. If any minor's information is collected by mistake, it will be permanently deleted as soon as we become aware, and the associated account will be closed.

10Policy Changes

B8bet may update this Privacy Policy from time to time. Revisions may be necessary due to changes in law, updates to our services, or improvements to security.

For any significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of this page. Continued use of the platform after such changes constitutes your acceptance of the revised policy.

We recommend checking this page regularly, especially when you receive a notification.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated Privacy Team is ready to assist you with any inquiry.